🔒 Privacy Policy
Last Updated: December 26, 2025
Effective Date: December 26, 2025
🛡️ Your Privacy Matters: Xiajing is committed to protecting your personal information in compliance with GDPR (EU), CCPA (California), and international privacy standards.
1. Information We Collect
1.1 Personal Information You Provide
| Data Type |
Purpose |
Optional/Required |
| Name (or pseudonym) |
Personalized communication |
Required (anonymous OK) |
| Email address |
Deliver reports, schedule sessions |
Required |
| Birth date/time/location |
Four Pillars charting |
Required for astrology services |
| MBTI type |
Archetypal mapping |
Optional (quiz feature) |
| Consultation details |
Provide tailored insights |
Required |
| Payment information |
Process transactions (via Stripe) |
Required for paid services |
1.2 Automatically Collected Data
- Cookies: Session management, analytics (Google Analytics)
- IP Address: Fraud prevention, location-based services
- Device Information: Browser type, operating system (for compatibility)
- Usage Data: Pages visited, time spent (to improve user experience)
2. How We Use Your Information
- ✅ Service Delivery: Generate charts, reports, and personalized insights
- ✅ Communication: Send booking confirmations, session reminders, follow-ups
- ✅ Payment Processing: Via Stripe (we do not store credit card details)
- ✅ Marketing: Newsletter updates (opt-in only, unsubscribe anytime)
- ✅ Analytics: Understand user behavior to improve services
- ✅ Legal Compliance: Tax records, dispute resolution
3. Data Sharing & Third Parties
We never sell your personal data. We share information only with:
| Service Provider |
Purpose |
Data Shared |
| Stripe |
Payment processing |
Name, email, payment details |
| Google Analytics |
Website analytics |
Anonymized usage data |
| Mailchimp/ConvertKit |
Email marketing |
Email, name (if subscribed) |
| Zoom/Google Meet |
Video consultations |
Name, email, meeting link |
4. Your Rights (GDPR/CCPA)
You have the right to:
- 📋 Access: Request a copy of your data
- ✏️ Rectification: Correct inaccurate information
- 🗑️ Erasure: Delete your data ("right to be forgotten")
- ⏸️ Restriction: Limit how we process your data
- 📤 Portability: Receive your data in a machine-readable format
- 🚫 Objection: Opt out of marketing or profiling
- ❌ Withdraw Consent: Revoke permissions anytime
To exercise these rights, email: [email protected]
5. Data Retention
- Consultation Records: 7 years (for legal/tax compliance)
- Email Communications: Until you unsubscribe
- Payment Data: Retained by Stripe per their policy
- Analytics Data: Anonymized, retained indefinitely
After retention periods, data is securely deleted or anonymized.
6. Data Security
We protect your information through:
- 🔐 Encryption: SSL/TLS for data transmission
- 🔒 Access Controls: Password-protected systems, limited staff access
- ☁️ Secure Storage: Cloud providers with SOC 2 compliance
- 🛡️ Regular Audits: Security reviews and updates
Note: No system is 100% secure. We cannot guarantee absolute security but take all reasonable precautions.
7. Cookies & Tracking
We use cookies for:
- Essential: Session management, security
- Analytics: Google Analytics (anonymized IP)
- Marketing: Facebook Pixel, Google Ads (if applicable)
You can control cookies via:
- Browser settings (block third-party cookies)
- Opt-out tools: Google Analytics Opt-out
- Our cookie consent banner (adjust preferences anytime)
8. International Data Transfers
If you are located outside [Your Country], your data may be transferred to servers in:
- United States (Stripe, Google)
- European Union (GDPR-compliant providers)
We ensure adequate safeguards through:
- Standard Contractual Clauses (SCCs)
- Privacy Shield frameworks (where applicable)
- Explicit consent for transfers
9. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a child has provided information, contact us immediately for deletion.
10. Changes to This Policy
We may update this policy to reflect:
- Legal or regulatory changes
- New services or features
- User feedback
Notification: Material changes will be announced via email or website banner. Continued use constitutes acceptance.
11. Contact Us
For privacy-related questions or requests:
📌 By using our services, you acknowledge that you have read and understood this Privacy Policy.
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